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The role: Automation Delivery Manager

We are looking for an Automation Delivery Manager to join our Process Automation & Innovation team in Onchan, Isle of Man.

Are you our next star player?

The Automation Delivery Manager will sit within the Process Automation & Innovation function which is a part of our Customer & Product org. The role will play a significant part in our transformational Intelligent Automation portfolio of work within PokerStars & other businesses across the international division of Flutter Entertainment. The aim of our function is to use RPA & NLP to solve problems and improve customer & employee experiences.

This role will lead in process identification, in building & prioritising roadmap and driving delivery through the automation team to meet goals & key performance metrics set. They will also be responsible for people management of the team’s Business Analysts.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.

Why we need you

You will be part of a diverse function based across different locations who strive to break the distance by using our technologies to communicate better and to upskill and support each other every day. We are proud of the relationships we have built with our suppliers and the rest of the business.

  • You will play a key role in building an automation roadmap and driving it’s delivery through a team of RPA/NLP Leads, Business Analysts & RPA/NLP Developers.

  • Coordinating projects and their interdependencies.

  • Managing and utilising resources across projects

  • You will be required to support Business Analysts through the lifecycle of their automation projects & ensure they deliver within agreed timeframe, this involves:

    • supporting with reviews when required.

    • ensuring they set deadlines working with key partners, assign responsibilities and communicate this in a timely manner.

    • nsuring they perform risk and issue management to minimise project risks and issues.

  • You will ensure the team follow our governance framework, so all automation projects are driven, managed, and controlled in an effective manner to expected standards.

  • You will ensure team’s key performance indicators are met.

  • You will build relationships and work closely with partners across the business & will be required to be well positioned to find opportunities to solve problems

  • You will people manage the Business Analysts - guide, coach and steer team to help them develop skills & ultimately progress

  • Work with the other delivery leads within the Process Automation & Innovation function and key business SMEs to be able to manage shifts in priority in a controlled manner and to communicate change effectively.

Who we’re looking for

Keen curiosity about Automation Technology such as Intelligent Automation, Artificial Intelligence, Chatbots and the ability to deliver programmes of work is key for this position.

Your experience:

  • Stakeholder Management

  • Experience in people management & leading a team, with experience leading a team across multiple locations a distinct advantage.

Your skills:

  • Ability to deliver programmes of work

  • Excellent problem-solving & issue resolution skills

  • Communicating with impact and influencing

Requirements:

  • Excellent understanding of internal PokerStars processes or minimum of 5 years in a Business Analyst or project delivery role essential.

  • Formalised training in Business Analysis/Project Management or Lean Six Sigma qualification desirable

  • Experience of RPA tools (e.g. UI Path, Blue Prism) and how they work is desirable

What’s in it for you?

Our experience-based salaries are competitive.

Your package will include:

  • Discretionary annual performance bonus

  • 30 days paid leave

  • Health and dental insurance for you, your partner and your children (if you all live at the same address)

  • Personal life insurance and income protection

  • The option to join our company pension scheme

  • A personal interest allowance to let you learn something new or pursue a hobby

  • External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career

  • Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us

  • 26 weeks Maternity leave at 100% pay & 4 weeks secondary leave pay (paternity) at 100% pay

  • Discounted gym membership

  • Free fresh fruit, snacks and drinks in the office

  • A subsidised canteen which offers hot and cold options for breakfast and lunch

  • Social events; including our sensational summer and Christmas parties.

About the Group

PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact:  talent@flutterint.com  

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

Want a seat at the table? Apply now!

We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview.

Find your passion with PokerStars.

Automation Delivery Manager

  • Isle of Man Office - King Edward Bay
  • Technology Group
Apply Now

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