Scrum Master - Data & Analytics

The role  

We’re looking for an experienced Scrum Master to join our Data & Analytics function in Sofia. 

Are you our next star player?  

Reporting to the Director of Data Portfolio and Transformation this role is responsible for enabling 2-3 teams at a time to continuously inspect & adapt their ways of working to improve value delivery to customers.  

Our Data tribe is looking for someone to join us on our journey to transform our data & analytics capabilities over the next 3-5 years. If you have experience of Scrum, Kanban and coaching and relish the opportunity to take on new challenges as we embark on our new data strategy, then this is the opportunity for you. We provide a proactive & supportive environment in which to grow your career. 

Why we need you:  

They say “data is the new oil” and data capabilities – from data science to data products – are essential to powering our strategic business objectives over the next several years. 

You’ll be supporting 2-3 agile squads at a time in the Data tribe with varying levels of agile maturity to establish and continually improve their processes. We are early in our Agile Transformation journey (as part of a company-wide agile transformation initiative with senior sponsorship) with some squads having started agile transformation and others still to start.  

You will be supported as a Scrum Master by our Agile Coaches. 

Strong facilitation, squad-level coaching & servant leadership skills are key to this role mixed with a pragmatic hands-on approach to facilitating teams to identify and establish new behaviours & practices. Experience of Kanban as well as Scrum would be beneficial.  

Key Responsibilities:  

• Responsible for enabling the team to engage with agile values and principles and to follow the processes and practices they agree to use  
• Stakeholder management with all the roles in the squad ecosystem  
• Help the squad develop their own rigor and discipline within their Agile approach  
• Ensure that roles are correctly distributed and understood by the squad and wider tribe (product owner, developer, QA, etc.)   

• Responsible coaching within the team to facilitate and unlock the squad’s ongoing development  
• Identify and drive continuous improvement through the team; while at same time actively participate, collaborate and communicate with other SMs and our tribe Agile Coaches solving wider challenges and driving operational excellence 
• Work in partnership with Product Owners, Product Managers, Delivery Managers, Architects, Agile Programme Managers & others to align delivery for each squad  

Who we are looking for: 

• Be an expert in Agile/Scrum/Kanban Delivery methodology 
• Management, coaching, facilitation, and mentoring experience  
• Relevant experience working with squads as Scrum Master, Kanban Coach or similar 
• Certified Scrum Master or Team Kanban Practitioner 

• Excellent knowledge and experience of Scrum & Kanban techniques within digital transformation  
• Knowledge of Agile delivery management tools, such as Jira.  
• Ability to successfully collaborate, communicate, influence and work effectively with key stakeholders.  
• Experience of facilitating daily stand-ups, sprint planning, sprint demo and retrospective meetings.  
• Proven track record of working with multiple teams and stakeholders to drive out performance improvement across the value stream.  

• Experience of working in a high velocity Agile environment, understands the need for cross functional rapid decision making.  
• Effectively manages multiple activities of varying complexities with ability to translate between business and technology.  

Experience: 

• 2+ years experience as  Scrum Master, Kanban Service Delivery Manager, Product Owner or equivalent with a focus on agile/organizational transformation and change management 

• 2+ years experience with Jira, Confluence and Jira Align 
• 2+ years experience collaborating with a mixture of software development and infrastructure oriented teams 
• Excellent experience working with product managers to understand and communicate roadmaps, and to align team behaviours with portfolio management concepts 
• Familiarity with industry standard agility and software delivery metrics and can connect the dots to the underlying practices 
• Sound understanding of Scaling frameworks such as SoS, SAFe, LeSS, Kanban STATIK or similar for coordinating across squads 

• Sound understanding of supporting a squad with their agile technical practices such as XP, CICD, DevOps, QA Automation & Shift Left testing 
• Ability to leverage skills from coaching, facilitation, conflict resolution, and more to serve the team(s) 
• Knowledge of industry-wide technology strategies (data platform experience a bonus) 
• Ability to leverage capabilities across the business to solve local problems 
• Experience developing shared internal training and learning materials that apply the principles of Lean, Agile, and product transformation 

• Ability to support our Agile Coaches to evaluate squad maturity and create a realistic plan to help them continuously improve 

Your behaviours:  

• A Servant Leader: whose focus is on the needs of the team members and the people they provide value to (the customer) with the goal of achieving results in line with the organization’s values, principles, and business objectives.  
• A Facilitator: by setting the stage and providing clear boundaries in which the team can collaborate. 

• A Coach: coaching the individual with a focus on mindset and behaviour, the team in continuous improvement and the organization in truly collaborating with the Scrum team.  
• A Manager: responsible for managing impediments, eliminate waste, managing the process, managing the team's health, managing the boundaries of self-organization, and managing the culture. 
• A Mentor: that transfers Agile knowledge and experience to the team. 
• A Teacher: to ensure Scrum, Kanban and other relevant methods are understood and enacted.  
• An Impediment Remover: solving blocking issues to the team's progress, taking into account the self-organizing capabilities of the Development Team. 

• A Change Agent: to enable a culture in which Scrum Teams can flourish.  
• Communication: critical in this role as you are listening, comprehending, repeating, summarizing, energizing, observing, writing, simplifying, critiquing, suggesting, asserting, chatting, presenting - all in one. Each conversation merits its own synergy and skill. 
• Taking responsibility: You are a representative of your team. If you are able to build and gain their trust, then you should be able to stand up for them and be proud to represent them whether they have achieved success / lesser success. 
• Appreciate the goodness: Humans can be judgemental but to go above and beyond in appreciating your team member's efforts and allowing them to progress and succeed takes real leadership, that will definitely command the respect of your team. 
• Neutrality: Being neutral is not the same as being diplomatic. For any challenge, decisions should be taken on the basis of validation and merit, instead of who you are friends with. This can lead to very tough decisions. 

• Detail as needed: A scrum master can be involved in a very detailed decision which determines the solution to a problem or in a discussion that maps the strategy of an implementation. Regardless of the level of detail, you should be able to switch gears. 
• Light-hearted: All work and no fun makes a scrum master very dull indeed. Having fun is not just for you but also for your team. Just having some time in the sprint when your team is not thinking about work can be energizing and rewarding. At the same time, no problem is a big problem. A cool mind leads to better focus and better problem-solving experience. 

What's in it for you?
Our experience-based salaries are competitive. 

Your package will include:

• Discretionary annual performance bonus 

• 30 days annual leave

• Health and Dental Insurance for you, your partner and your children (if you all live at the same address)

• Personal life insurance and disability coverage 

• A personal interest allowance to let you learn something new or pursue a hobby

• External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career

• Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for us

• A sports’ card membership valid across the country

• In-house yoga and gymnastic classes, as well as dances

• Discounts as a compliment form us among different services

• Monthly lunch and travel allowance

• Free snacks, fruits and drinks in the office.

About the group
PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.

We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.

We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@flutterint.com

Please note we cannot accept general applications; this inbox is just for providing support to those who need it.

Want a seat at the table? Apply now!

We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a zoom interview.

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