Job Title: CVM and Commercial Specialist - Spain (Casino)
Location: Ceuta
Grade: I4.1
PokerStars SEU: A growth story you can be part of
PokerStars is part of Flutter Entertainment, the world’s largest sports betting and iGaming operator, with market leading positions in the US and across the world.
As part of our brand’s continual evolution, we’re dialling up the focus on PokerStars Southern Europe, covering France, Portugal and Spain. We combine the ambition of a fast-growing business with the stability and backing of Flutter’s global scale.
We’re building a dynamic team to shape this next chapter with us. You’ll have the freedom to make decisions, take bold moves, and lead game-changing projects. If you’re ambitious, adaptable, and ready to make a difference, you’ll fit right in.
Build the life you want, while making your mark on the future of PokerStars SEU.
Role Overview
As CVM and Commercial Specialist for Spain (Casino), you will support the execution of customer value management and commercial strategies in the Spanish market. You will have the opportunity to learn about commercial campaign delivery, customer segmentation, and competitive positioning whilst contributing to our ambition of achieving podium performance in Spanish casino operations. Your enthusiasm for gaming, positive attitude, and eagerness to learn will be crucial in supporting Spain's commercial growth.
What you’ll do:
We need an enthusiastic CVM and Commercial Specialist with genuine passion for the gaming industry and strong desire to learn who can support the execution of Spain's commercial and customer value strategies. You will focus primarily on campaign execution and analysis whilst learning from experienced team members and developing your expertise in this competitive market.
Reporting to the Senior CVM Manager (Spain), you will support campaign execution, segmentation analysis, and performance reporting whilst learning about commercial strategy and competitive dynamics. You will work closely with marketing teams and analytics functions, bringing energy and enthusiasm whilst developing your expertise in commercial and CVM operations.
Your willingness to learn, work hard, and grow will be essential as you build your career in commercial gaming whilst supporting our ambition to achieve podium positioning in the Spanish casino market.
Responsibilities:
- Support execution of promotional campaigns across Spanish casino market, ensuring accurate delivery of campaign elements under guidance from the CVM and Commercial Lead.
- Assist with segmentation analysis by conducting basic customer behaviour analysis and supporting targeting activities for Spanish players.
- Help coordinate with local marketing teams to support seamless campaign delivery whilst developing cross-functional working relationships.
- Monitor campaign performance and customer value metrics, learning to extract insights from data whilst supporting competitive analysis and reporting activities.
- Support budget tracking activities, helping to monitor promotional spend and learning about efficient resource allocation in competitive markets.
- Assist with CVM activities including lifecycle campaign execution, customer communication, and retention initiatives under supervision.
- Maintain organised documentation and tracking systems to support transparency and learning across commercial and CVM activities.
- Stay curious about Spanish gaming market developments, competitive positioning, and emerging technologies, bringing fresh perspective and enthusiasm.
- Build strong working relationships with internal stakeholders, demonstrating positive attitude and collaborative approach whilst learning from experienced professionals.
- Support continuous improvement initiatives by helping to identify process enhancements and learning about innovative approaches to campaign delivery.
What you’ll bring:
We are seeking a motivated early career professional with genuine passion for the gaming industry and positive attitude towards learning. We value enthusiasm, growth mindset, and strong work ethic over extensive experience or degrees.
- Genuine passion and interest in the gaming industry essential, with curiosity about casino operations, player behaviour, and competitive strategies.
- Spanish language fluency essential, with native or near-native proficiency for working in the local market context.
- Positive attitude with excellent work ethic, eager to work hard, take on challenges, and support team objectives whilst learning from experienced colleagues.
- Strong willingness to learn about commercial marketing, customer value management, and the competitive Spanish gaming market.
- Basic analytical proficiency with eagerness to develop data analysis skills and learn to extract insights from campaign and customer performance.
- Excellent attention to detail with ability to support campaign execution accurately whilst learning to find opportunities for improvement.
- Strong communication skills with ability to work effectively across teams and present information clearly whilst building professional relationships.
- Collaborative attitude with enthusiasm for supporting collective objectives whilst bringing positive energy and fresh perspective to the workplace.
- Interest in emerging technologies and how innovations might enhance commercial strategies and customer experiences.
- Adaptability with positive approach to learning new skills and taking on evolving responsibilities in a fast-paced environment.
- Basic proficiency or strong willingness to learn tools like Excel for campaign tracking and performance measurement.
- Growth mindset with ambition to build a career in commercial gaming and contribute to achieving podium positioning in the Spanish market.
What you’ll get:
- Discretionary annual performance bonus
- 30 days paid leave
- Health and dental insurance for you, your partner and your children (if you all live at the same address)
- Personal life assurance
- The option to join our company pension scheme
- A personal interest allowance to let you learn something new or pursue a hobby
- Competitive learning fund, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career
- 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay
Equal opportunities:
At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at [email protected] . Your journey with us is focused on ensuring you have what you need to be your best self.
Learn more about the work we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/
