Support, Integrity, and Responsibility are vital to your role in a fulfilling customer service career at Flutter International.
At Flutter International, our mission is clear: we want every interaction with our customers to exceed their expectations, with a proactive approach towards risk and responsibility.
In one of our unique iGaming and sports betting customer service jobs, you’ll provide seamless support for our players. Combining understanding, protection and passion, you’ll create an unrivalled experience for every person that gets in touch.
We build everything with our players in mind, so we need people who thrive in a fast-paced, target-driven environment. Our people have a strong customer service mentality with first-rate attention to detail. We’re the first port of call for players when they need help, so excellent verbal and written communication skills and advanced knowledge of our business areas are a must.
From professional development to family support, we offer a variety of market leading benefits to help you bring your best self to work. Whilst our benefits can vary depending on your location and the brand you work for within Flutter International, here’s a taster of what you can expect:
The ‘no-phone‘ customer service is a major benefit of this job. It reduces stress, allows me to focus and produce a detailed response to customers.
Being part of the Customer team is an amazing experience. We’re a diverse group from various countries and cultures, where everyone is accepted. The support here is remarkable, with colleagues always ready to help. Work is well-structured, offering growth opportunities for career development. The excellent benefits are a big plus, enhancing both work and personal life.
Working in the Customer team at Flutter International has been incredibly rewarding. Over two years, I’ve grown personally and professionally as a Senior Customer Support Advisor and Social Media Support Specialist. The inclusive environment encourages learning, inspiring me to start a Digital Marketing. From supportive culture to diverse tasks, this role has been an experience I’m proud of.
I’m grateful to work for Flutter International in Customer Support Operations for the PokerStars team. The hybrid model lets me work from home and spend quality time with my amazing team, where I’ve built lasting friendships. I value the supportive culture, free office snacks, and benefits like the Multisport card, team events, and incredible company parties.
I enjoy working here mostly because of my amazing team. Whenever I need help, my colleagues are always there for me. Office shifts have a pleasant atmosphere, and balancing work and studies has been easier than expected as the job isn’t stressful. The extra days off are a great benefit. I found this role by chance, but I truly believe I ended up exactly where I’m meant to be.
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When you join our team, you'll be supported to achieve your goals - whether that's career growth, global mobility or new career opportunities. You will have everything needed to push your own boundaries and build a first-class experience for our players. Our culture of commitment and success will inspire you to grow a career and build relationships in an environment where the best play. Learn more here
Yes, we have a widespread of roles, varying from entry to senior levels.
Currently Flutter International does not have part-time positions open. We’re committed to fostering an inclusive work environment and encourage you to explore other rewarding roles here. Keep an eye on our careers page for future updates and thank you for your interest.
In some cases, yes, but it can vary depending on the given role you apply for.
Flutter's International Hub is located in Dublin and houses brands including PokerStars and Betfair International. However, we offer roles in various locations around the world. To explore our global community and our various offices around the globe, see our locations
If remote working is an option for the role you are interested in, this will be clearly outlined in the job description.
Our salaries are experience-based and guided by local benchmark data per location. We offer very competitive salary and benefits packages to our successful candidates that are discussed at offer stage. We do, however, ask that you provide us with your salary expectations when you apply for our roles to ensure that your expectations are in line with our own.
We do offer Visa sponsorship for certain roles across Flutter International; however, this depends on the specialist skills required for the role, and whether these can be found in the location of the position.
We do offer global relocation opportunities; however, this depends on your right to work and the role requirements.
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